FAQs
Question: Who are you?
Answer: We're a small design and printing shop in the Bellevue/Issaquah area of Washington dedicated to helping local businesses and organizations make money and drive engagement through fun, creative branded merchandise. We started life as a parkour-focused brand called Kash Vault Clothing way back in 2013 and have been in love with making shirts ever since!
Q: Are your shirts screen-printed?
A: No, they're not. It's a process called "direct-to-garment" printing (check out a quick video explaining DTG here). Think of this as a computer printer that prints directly on each shirt. This allows you to print as few as 1 shirt with unlimited colors.
Q: Do we have to buy in bulk?
A: No, you do not! We can ship orders as low as one shirt directly to your desired address. Of course, there are discounts for larger orders, so let's talk about how to make this work for you.
Q: Can you print in multiple locations on the shirt?
A: Yes, but each location has an additional cost of $6+ per location per shirt.
Q: What kind of designs do we need?
A: It'd be great if you had a vector file (.ai, .eps, .pdf or .svg) or .png. If you don't know what those are, ask your designer. We can also help convert an image (jpg or gif) into a vector file. Vector files are special image files that scale up and down in size with no loss of detail so they're what's needed for shirt printing.
Q: Can you help us create a new design?
A: Sure! We'd love to help! Designing is our favorite part of the process!
Q: Can we customize each shirt to have the person's name on it?
A: It's possible, but it would add cost on a per-shirt basis.
Q: Do you print on other things?
A: Yes! Shirts, hoodies, jackets, pants, swim trunks, flip flops, stickers, posters, glassware, mugs, hats…pretty much anything you can think of?
Q: Can you do other types of printing or embroidery?
A: Sure! We can do embroidered designs on baseball caps, shirts, etc. We can also do "direct to film" printing, a newer type of printing that provides a shinier, metallic print.
Q: Can we have individual people (parents, etc.) pay for each shirt from you directly?
A: Yep! We can set it up so individuals can pay for and have individual shirts shipped directly to their homes or have the full order for the whole group shipped all together to one location.
Q: How do the financials work?
A: We have a few options:
- We quote you an "all in" price per item based on the type of item, the number of items, the number of printing locations and the shipping costs (plus any design fees if needed for custom design work). You can charge your end buyers whatever you'd like and keep the difference. In this scenario you'd also need to think about collecting and distributing sales tax.
- We sell the items for you in our online store. Similarly, we'd share our costs and land on a retail price, we'd take care of the shipping and sales tax and cut you a check/venmo for the profits.
- Or…whatever! We're small so we're always up for getting creative. Let's find a solution that works for you!
Any more questions? Email us at simpleideasapparel@gmail.com!